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ALENTEJO PROPERTY MANAGEMENT

CONCIERGE SERVICES GUIDE

Living in the countryside... with all comfort!

Our service teams

Support Teams

Property management is a big job, so we’ve separated our service into teams for better efficiency and follow up. This ensures our owners, and our guests get the maximum support.

Guest Support Team

The Guest Support Team deals with all guest-related matters – from the initial inquiry to the physical check-in, as well as support throughout the stay. The team is 24/7 and speaks multiple languages, ensuring the absolute best support for our guests.

Admin Support Team

The Admin Support Team handles all the airbnb requirements and government compliance, and the back end of the business including building access, permits, DET check-ins and check-outs, security deposits, platform issues etc.

Client Support Team

The Client Support Team handles all host-related matters. Whether it’s helping with an Owner Stay or explaining a Monthly Statement – the team is available to answer any questions. This team is also responsible for renewing permits, and ensuring our KYC is up to date.

Property Management , Interior Design, Building and Maintenance Services

LIFESTYLE SERVICES

There are few of us, but we are dedicated, trustworthy, and knowledgeable! We love ALENTEJO and we know it well. We are truly passionate about its cultural wonders, and we love sharing everything it has to offer.

We understand international clients and their desires more than anyone else.

As a small boutique concierge, we focus on quality over quantity. We take on a few clients but we build long-lasting, trusting relationships, which is the key to delivering a fully customized service with 100% customer satisfaction.

We have chosen to remain small but rather be recognized for the quality of our service…

No demand is too big or too small, let us know what you need and we can help you navigate through your options by providing a list of choices that will make you wonder if a lifetime is enough to try them all…

Property Management

As a property management company, we keep an eye on every detail, ensuring perfection frombeginning to end. Our expertise and business experience in multinational companies make us unique inour sector. We work with speed, quality, and cost-effective solutions. Your property will be managed asif it were our own, prioritizing what is most important to you. Our job is to enhance the value of yourinvestment while making it a pleasant experience. Are you looking for a trusted person to manage yourproperty, with your best interest at heart? We can help you. Call us today to know more about our services.

Tenant Services

We provide pre-check-in and post-check-out inspections of the property, as well as a personal check inand orientation for each guest. Your property is regularly surveyed for inventory, lights, temperaturesettings, potential damage, and any debris on the grounds. Guests arrive to personalized welcome items, customized bottled water, local publications, a welcome letter, and other concierge provisions based ontheir requests.

Styling Project

We call it a ‘Styling Project’ if it’s anything less than a full furnishing project. Maybe your property ispartly furnished, or you only need help with the décor or guest essentials. We work with you on yourbudget to ensure the property is ready for short-term rental. For smaller styling projects.

Premium Interior Design Services

We also provide interior design services for personal projects, on a case-by-case basis. Please contact us for more details.

BUDGET OR LUXURY CAR RENTAL – ALSO BIKES, QUADS, MEHARIS

BOAT HIRE – LARGE OR SMALL

CHEF SERVICES – CAN SEND SAMPLE MENUS AND PRICES

WELLNESS SERVICES – MASSAGE THERAPISTS, HEALING THERAPIES, PERSONAL TRAINERS

BEAUTY SERVICES – HAIR AND MAKE UP PRE NIGHT OUT, WEDDING MAKEUP, MANICURES, PEDICURES, ETC

VITAMIN DRIPS – BESPOKE HEALTH PACKAGES AVAILABLE

CHILDCARE SERVICES – PARTY PLANNERS, NANNIES AND BABYSITTER, KIDS CLUBS

FRIDGE FILL SERVICE – ON ARRIVAL FOR YOU OR DURING YOUR STAY, FOOD/DRINK TO BE DELIVERED TO YOU

WINE AND DRINKS DELIVERIESEVENT PLANNING/MANAGEMENT – BIRTHDAYS, WEDDINGS, STAG AND HEN’S

FITNESS INSTRUCTORS - PT, YOGA, PILATES, CROSSFIT

MUSICIANS/DJ’S, SOUND EQUIPMENT RENTAL

FAMILY ENTERTAINMENT DAYS – KARTING, SURF LOUNGE, PADEL TENNIS, TENNIS, SUP TOURS, EBIKE TOURS, CLIFF JUMPING, KAYAK TOURS, FAMILY FRIENDLY BEACH CLUBS, ETC

DRIVERS/PRIVATE TRANSFERS - AIRPORT PICK UPS, DROP OFFS, ETC

PRIVATE SECURITY FOR DAY OR NIGHT – FOR HOMES OR PERSONS

PET SITTING OR GROOMING SERVICES

CAKES/FLOWERS/BALLOON DISPLAYS/PRESENT SHOPPING SERVICE

UNPACKING YOUR SUITCASE SERVICE

BESPOKE PACKAGES CAN BE PUT TOGETHER FOR ARRANGING SURPRISES OR EVENTS

VANILLA TREASURE provides you with Alentejo 's best private chefs. Experienced in both local and foreign cuisines, they meet all your dietary and culinary wishes.

VANILLA TREASURE will provide with the most complete package of experiences, SKY DIVING, BALOONING, KART, EXCLUSIV DINNERS IN REMOTE PLACES all of this in our beautifull Alentejo 's

VANILLA TREASURE finds your safety on Alentejo 's of upmost importance. We work together with the most professional security teams to make your vacation safe and care-free.

VANILLA TREASURE provides any type of transportation, from private jets to limo service. Our chauffeurs stand ready 24/7.

VANILLA TREASURE brings you to the beautiful ALQUEVA LAKE waters. What else than a day at the lake to make your holiday complete. We charter for you and your wish for.

VANILLA TREASURE knows the best local food markets with high quality groceries. We can prepare your home from A to Z before your arrival.

VANILLA TREASURE arranges a private spa session at the comfort of your home. From Mani-pedis, to facials and massages.

VANILLA TREASURE knows the importance of physical exercise for our clients. We have a team of Private trainers of various disciplines whom can prepare your work-out schedule, so you can stay active even on vacation!

Corporate Events

Vanilla Treasure organizes the most professional corporate events & incentives for big international companies. Our team takes care of all the logistics, planningand troubleshooting to create a successful happening

Private Events

Vanilla Treasure creates unique experiences

for you personally. We combine the best entertainment,

location, and more to tailor-make

the most extraordinary affairs.

HOME MANAGEMENT

Many of our clients have amazing properties on Alentejobut don’t reside on themselves. To make their lives easier, VANILLA TREASURE organizes their estates for them. From gardening, to cleaning and general maintenance. We also prepare the property before arrival, so that the client doesn’t have to think about a thing.

INTERIOR DESIGN

Beautiful design lays in our core and working on amazing interior design projectsis what makes us thrive. We work together with both local and internationalbrands and designers and have access to the most exclusive furnishings to makeyour estate as unique as possible

BUILDING MANAGEMENT

We are specialized in building astonishing estates and renown for our amazing results. we guide our clients and manage the process entirely from paperwork, to the first foundation stone to the finalization of the project and delivering a key-ready home.